Novotel Jakarta Gajah Mada | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

“I loved being in the heart of Jakarta's vibrant Chinatown!”view full review

Novotel Jakarta Gajah Mada, a 4-star Jakarta hotel, features an outdoor pool, a spa, and comprehensive meeting facilities. Located in the Glodok area, known as the capital of Chinatown, it is positioned near shopping centers and dining options.

Rooms & Amenities

The hotel offers 230 air-conditioned rooms fitted with a flat-screen cable TV, minibar, and coffee/tea-making facilities. Some accommodations feature a seating area and city views. Every room includes a private bathroom equipped with luxury toiletries and a shower.

Dining Options

Dining options include The Square restaurant, serving a range of Asian and international dishes for breakfast, lunch, and dinner. Guests can also relax at the hotel's bar.

Leisure & Business

Leisure facilities feature a sauna, fitness center, and massage services. The Novotel Jakarta Gajah Mada also houses six versatile meeting rooms accommodating up to 400 attendees, making it suitable for corporate events.

Services & Local Area

Conveniences at this Jakarta hotel include a 24-hour front desk, luggage storage, and free WiFi throughout the property. Nearby transport options include Glodok and Olimo bus stations, with various cultural attractions such as the Jakarta History Museum within a short distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

2 persons

27 m²

2 Single beds

Shower

Air conditioning

room details

Superior Double Room

2 persons

27 m²

1 King-size bed

Shower

Air conditioning

room details

Executive Double Room

2 persons

30 m²

1 King-size bed

Shower

Air conditioning

room details

Premier Twin Room

2 persons

27 m²

2 Single beds

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 7.6 km

Airports

Halim Perdanakusuma (HLP) 19.7 km

Soekarno Hatta (CGK) 27.4 km

Train

Stasiun Kota - Railway Station 1.2 km

Underground

Dukuh Atas BNI 6.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“The breakfast buffet was excellent, with a wide variety of options, including a special corner dedicated to the Indonesian archipelago. I was kinda surprised that even late into breakfast time, most of the dishes remained hot and flavorful.” view full review

Spacious Suites

“I had the pleasure of staying in a Junior Executive Suite, and it was incredibly spacious. With a separate living area and two bathrooms, I felt relaxed and comfortable throughout my stay. The large windows provided a fantastic view of the city.” view full review

24-Hour Gym Access

“The 24-hour gym was a great feature that allowed me to work out at my convenience. It was well-equipped and never too crowded, making it a perfect place to unwind after a long day.” view full review

Relaxing Spa Area

“The hotel's spa offered a serene environment for relaxation. Despite the limitations of time, I could enjoy the sauna, and the cozy atmosphere made it a perfect respite after a busy day in the city.” view full review

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's play area

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Sauna
Steam room
Massage
Open-air bath
Public Bath

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

Map view

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

City landmarks

Museum

Jakarta History Museum

1.6 km

Landmark

National Monument

3.4 km

Museum

Wayang Museum

1.6 km

Landmark

Merdeka Square

3.3 km

Museum

Museum Bank Indonesia

1.2 km

Landmark

Fatahillah Square

1.6 km

Landmark

National Archives Building

1.1 km

Landmark

Gift shopping

3.5 km

Museum

Museum Bank Mandiri

1.1 km

Pagoda

Toa Se Bio Temple

660 m

Church

Church of Santa Maria de Fatima

830 m

Landmark

Kebon Jeruk Mosque

930 m

Landmark

China town

690 m

Theme Park

Dunia Fantasi

3.1 km

Shopping Area

ITC Mangga Dua

2.5 km

Museum

Maritime Museum

2.4 km

Museum

Museum of Fine Art and Ceramics

2.2 km

Landmark

Jakarta Old Town

1.5 km

Museum

National Museum

3.3 km

Landmark

Kim Tek Ie Temple

600 m

Gallery

Fine Arts & Ceramics Museum

1.4 km

Shopping Area

Chandra Building

730 m

Shopping Area

HXC Mall

890 m

Landmark

Taman Impian Jaya Ancol

2.9 km

Landmark

Kota Intan Bridge

1.7 km

Museum

Jakarta Cathedral

3.1 km

Mall

Pasar Pagi Mangga Dua

2.0 km

Church

GKY Mangga Besar

850 m

Landmark

Toko Merah

1.4 km

Nearby

Museum

Candra Naya old Chinese house

10 m

Restaurants

Izakaya Jiro

10 m

Jl. Gajah Mada No.188 Green Central City

Kopi Oey Candra Naya

140 m

Jln. Gajah Mada no 188

Imperial Chef

200 m

Jl. Hayam Wuruk Raya no 26

Song Fa Bak Kut Teh

190 m

Jln. Labu I Jayakarta Food Place

Rumah Makan Bundo

220 m

Jl Hayam Wuruk No. 32

Little Sheep Shabu-Shabu

170 m

Jln. Gajah Mada No. 174 Mediterania Gajah Mada Residence

WAN23 Roast Duck

230 m

Jl. Gajah Mada No.211 Citywalk Gajah Mada 1st Floor

Nanami Ramen

310 m

Jl. Hayam Wuruk no. 126

Duta Cafe & Restaurant

260 m

Jl. Gajah Mada No.211 Holiday Inn & Suites Jakarta Gajah Mada

Bubur Ayam Mangga Besar 1

440 m

Mangga besar I no. 46A

Reviews and Ratings

Reviews from guests about their experience.

Richard

United States, March 2025

5.2/10

My stay at Novotel Jakarta Gajah Mada was a mix of positives and negatives. The service from the staff was really good. particularly Rosie at the front desk who helped with my breakfast mishap. However, the air conditioning issues during my stay detracted from the overall experience. Overall, the location and staff kindness are standout points, but room maintenance could see improvement.

Rooms

6.0

My room was spacious, but the air conditioning didn't perform well, leading to discomfort. While the cleanliness was good, I noticed the furnishings felt outdated and could use a refresh.

Service

9.0

The staff were incredibly friendly and provided great customer service throughout my stay. especially Rosie who went above and beyond to assist me with my breakfast issue.

Location

8.0

The hotel is right in the bustling Chinatown area, making it convenient for exploring. It's close to public transport, which is a huge plus for getting around Jakarta.

Dining

7.0

Breakfast offered a good variety, but it could have been better stocked during busy hours. Overall, I enjoyed the selections available.

Facilities

6.0

Facilities like room service and laundry were available, but I encountered some issues with the lifts, which made getting to my room a bit tedious.

Dennis

United States, February 2025

5.6/10

During my stay at Novotel Jakarta Gajah Mada, I experienced superb hospitality from the staff, which truly enhanced my visit. However, I faced issues with the room's amenities, including inconsistent hot water and air conditioning problems. Overall, the location was fantastic for accessing the city's highlights, but certain facilities could use attention.

Rooms

5.0

The room was clean, but there were significant issues like poor air conditioning and lack of hot water. The decor felt a bit worn down, and the sheets had holes.

Service

10.0

The friendliness and professionalism of the staff, especially at the front desk and from the concierge, stood out. They organized transport and dining arrangements for me seamlessly.

Location

9.0

The hotel is strategically placed in the heart of Jakarta, right next to Chinatown, making it easy to explore local attractions and dining options.

Dining

8.0

I enjoyed a variety of food options during my stay, including a delicious breakfast served in my room. The restaurant's offerings were consistently good.

Facilities

6.0

Although the hotel provided great services like room service and laundry, the lack of functioning elevators and a consistently clean pool was disappointing.

Chris

United States, February 2025

5.4/10

During my stay at Novotel Jakarta Gajah Mada, I experienced a blend of great service and some disappointments. The staff were genuinely friendly and attentive, helping me with my breakfast booking mistake. but my room had significant issues like cold air conditioning that dampened my overall experience. The location was fantastic, perfect for exploring the local Chinatown and nearby historical sites, which made my morning walks quite enjoyable.

Rooms

5.0

My superior room was spacious and comfortable enough, but the air conditioning was ice cold, and I couldn't adjust it. I also experienced some cleanliness issues like worn-out carpets and a shower that lacked proper water pressure, which was disappointing.

Service

7.0

The hospitality I received was commendable, especially from Rosie at the front desk who assisted with my breakfast arrangement. However, despite the friendly demeanor from the staff, it couldn't compensate for the various service shortcomings I encountered.

Location

9.0

The hotel's location was impressive, nestled right in the heart of Chinatown, making it easy for me to explore local attractions on foot. It was also convenient to grab a taxi or use ride-hailing services, making my travels throughout Jakarta hassle-free.

Dining

8.0

Breakfast offered a lovely variety, including traditional Indonesian dishes. However, it would have been even better with a few more healthy options available alongside the tasty Indonesian menu I enjoyed.

Facilities

6.0

Although the gym was available 24 hours, I faced issues with the pool's cleanliness and the reliability of the elevators at peak times. Overall, the facilities need a little more attention to enhance the guest experience.

Rose

United States, December 2024

6.8/10

My stay at Novotel Jakarta Gajah Mada had its ups and downs. While I appreciated the friendly and helpful staff, my experience was somewhat marred by the coldness of the room and the need for better amenities. The location was convenient, but I think there are better options nearby.

Rooms

5.0

The room was clean, but it was very cold upon arrival, making it uncomfortable. The air conditioning seemed to be stuck at a low temperature, and the lack of hot water was disappointing. I had to request more pillows and slippers, which should have been provided initially.

Service

8.0

The staff was incredibly nice and accommodating. Mr. Handoko, who checked me in, was full of energy and a welcoming smile. However, the overall hotel service couldn't fully compensate for the shortcomings in the room.

Location

7.0

The hotel is situated in the bustling Chinatown, making it an excellent spot for exploring local attractions. Though it's in a high traffic area, be prepared for limited sidewalks due to construction, which was a bit inconvenient.

Dining

7.0

Breakfast offered a decent variety of delicious cuisines, but I wish there were even more options. The dining area felt a little cramped at times.

Facilities

6.0

I found the pool area pleasant, but some facilities need better maintenance. The elevators were often out of service, which was frustrating.

Gordon

United States, October 2024

7.2/10

My stay at Novotel Jakarta Gajah Mada was a mix of pleasant and disappointing experiences. While the location was great in the heart of Jakarta's bustling Chinatown and the staff were friendly and helpful, the service left much to be desired. I encountered issues with the lounge access, which allowed only two drinks-a policy I found quite restrictive compared to my experiences at other Novotel properties. Overall, I appreciated the hospitality, but I felt the management could improve on several fronts. 😔

Rooms

5.0

The rooms showed signs of wear and tear; the carpet had wet spots and the lighting was inadequate. Some amenities worked poorly, like the hair dryer which tripped the fuse box.

Service

5.0

The staff, particularly in the restaurant, were friendly and responsive. However, conflicts regarding lounge access were frustrating, and I felt my concerns were not properly addressed by management.

Location

8.0

Situated right in the middle of Jakarta's Chinatown, the location is perfect for accessing various attractions. However, walking around was a bit inconvenient due to ongoing construction.

Dining

7.0

Breakfast offered a variety of options, although some dishes needed improvement. The famous ice cream dessert was a highlight of my meal.

Facilities

5.0

While the hotel offered several facilities like room service and airport shuttle, the overall maintenance seemed lacking. The swimming pool appeared poorly maintained.