Novotel Jakarta Gajah Mada | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

Novotel Jakarta Gajah Mada, a 4-star hotel in Glodok, West Jakarta, features an outdoor pool, spa, and versatile meeting spaces. The hotel is situated near shopping centers and entertainment districts, offering convenient access to local attractions.

Rooms & Amenities

Guestrooms at Novotel Jakarta Gajah Mada include 230 air-conditioned units, each with a flat-screen cable TV, minibar, coffee/tea-making facilities, and an en suite bathroom. Some rooms feature seating areas, city views, and executive lounge access.

Dining Options

Dining options include The Square, which specializes in international and Asian cuisine, serving breakfast, lunch, and dinner. A bar is also available for relaxed dining and drinks.

Leisure & Business

Leisure amenities at this Jakarta hotel encompass an outdoor pool, children's pool, sauna, fitness center, and spa services. Guests can also benefit from six versatile meeting rooms designed for events of up to 400 attendees.

Services & Local Area

Guests can take advantage of services such as daily newspapers at the 24-hour front desk, laundry, and dry cleaning. Nearby attractions include Candra Naya old Chinese house and Fatahillah Square, providing ample opportunities for cultural exploration.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

295 sq. feet

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

295 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Executive Double Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 4.7 mi

Airports

Halim Perdanakusuma (HLP) 12.2 mi

Soekarno Hatta (CGK) 17.0 mi

Train

Stasiun Kota - Railway Station4000 ft

Underground

Dukuh Atas BNI 3.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's play area

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre
Sauna
Steam room
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

Map view

Jl Gajah Mada No 188, Jakarta, Indonesia, 11120

City landmarks

Museum

Jakarta History Museum

1.0 mi

Jl. Silang Monas

National Monument

2.1 mi

Museum

Wayang Museum

1.0 mi

Jl. Medan Merdeka Barat

Merdeka Square

2.0 mi

Museum

Museum Bank Indonesia

3900 ft

Jalan Lada

Fatahillah Square

1.0 mi

Jl. Gajah Mada no. 111 West Jakarta

National Archives Building

3500 ft

Taman Impian Jaya

Gift shopping

2.1 mi

Museum

Museum Bank Mandiri

3500 ft

Pagoda

Toa Se Bio Temple

2200 ft

Church

Church of Santa Maria de Fatima

2800 ft

Jln. Hayam Wuruk no. 85

Kebon Jeruk Mosque

3100 ft

Old Batavia

China town

2300 ft

Theme Park

Dunia Fantasi

1.9 mi

Shopping Area

ITC Mangga Dua

1.6 mi

Museum

Maritime Museum

1.5 mi

Museum

Museum of Fine Art and Ceramics

1.3 mi

Jl. Kali Besar Timur 4 No.29

Jakarta Old Town

4900 ft

Museum

National Museum

2.0 mi

Jalan Kemenangan III Petak Sembilan No. 19

Kim Tek Ie Temple

2000 ft

Gallery

Fine Arts & Ceramics Museum

4800 ft

Shopping Area

Chandra Building

2400 ft

Shopping Area

HXC Mall

3000 ft

Jl. Lodan Timur no. 7 North Jakarta

Taman Impian Jaya Ancol

1.8 mi

Jln. Kali Besar Timur

Kota Intan Bridge

1.1 mi

Museum

Jakarta Cathedral

1.9 mi

Mall

Pasar Pagi Mangga Dua

1.3 mi

Church

GKY Mangga Besar

2800 ft

Jl. Kali Besar Barat No. 11

Toko Merah

4500 ft

Nearby

Museum

Candra Naya old Chinese house

100 ft

Restaurants

Izakaya Jiro

100 ft

Jl. Gajah Mada No.188 Green Central City

Kopi Oey Candra Naya

500 ft

Jln. Gajah Mada no 188

Imperial Chef

700 ft

Jl. Hayam Wuruk Raya no 26

Song Fa Bak Kut Teh

700 ft

Jln. Labu I Jayakarta Food Place

Rumah Makan Bundo

800 ft

Jl Hayam Wuruk No. 32

Little Sheep Shabu-Shabu

600 ft

Jln. Gajah Mada No. 174 Mediterania Gajah Mada Residence

Sun City Luxury Club Restaurant

1400 ft

Jl. Hayam Wuruk no. 127

Nanami Ramen

1100 ft

Jl. Hayam Wuruk no. 126

Duta Cafe & Restaurant

900 ft

Jl. Gajah Mada No.211 Holiday Inn & Suites Jakarta Gajah Mada

Bubur Ayam Mangga Besar 1

1500 ft

Mangga besar I no. 46A

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

5.2

Location

8.2

Service

7.8

Dining

7.4

Richard

United States, March 2025

5.2/10

My stay at Novotel Jakarta Gajah Mada was a mix of positives and negatives. The service from the staff was really good. particularly Rosie at the front desk who helped with my breakfast mishap. However, the air conditioning issues during my stay detracted from the overall experience. Overall, the location and staff kindness are standout points, but room maintenance could see improvement.

Rooms

6.0

My room was spacious, but the air conditioning didn't perform well, leading to discomfort. While the cleanliness was good, I noticed the furnishings felt outdated and could use a refresh.

Service

9.0

The staff were incredibly friendly and provided great customer service throughout my stay. especially Rosie who went above and beyond to assist me with my breakfast issue.

Location

8.0

The hotel is right in the bustling Chinatown area, making it convenient for exploring. It's close to public transport, which is a huge plus for getting around Jakarta.

Dining

7.0

Breakfast offered a good variety, but it could have been better stocked during busy hours. Overall, I enjoyed the selections available.

Facilities

6.0

Facilities like room service and laundry were available, but I encountered some issues with the lifts, which made getting to my room a bit tedious.

Dennis

United States, February 2025

5.6/10

During my stay at Novotel Jakarta Gajah Mada, I experienced superb hospitality from the staff, which truly enhanced my visit. However, I faced issues with the room's amenities, including inconsistent hot water and air conditioning problems. Overall, the location was fantastic for accessing the city's highlights, but certain facilities could use attention.

Rooms

5.0

The room was clean, but there were significant issues like poor air conditioning and lack of hot water. The decor felt a bit worn down, and the sheets had holes.

Service

10.0

The friendliness and professionalism of the staff, especially at the front desk and from the concierge, stood out. They organized transport and dining arrangements for me seamlessly.

Location

9.0

The hotel is strategically placed in the heart of Jakarta, right next to Chinatown, making it easy to explore local attractions and dining options.

Dining

8.0

I enjoyed a variety of food options during my stay, including a delicious breakfast served in my room. The restaurant's offerings were consistently good.

Facilities

6.0

Although the hotel provided great services like room service and laundry, the lack of functioning elevators and a consistently clean pool was disappointing.

Chris

United States, February 2025

5.4/10

During my stay at Novotel Jakarta Gajah Mada, I experienced a blend of great service and some disappointments. The staff were genuinely friendly and attentive, helping me with my breakfast booking mistake. but my room had significant issues like cold air conditioning that dampened my overall experience. The location was fantastic, perfect for exploring the local Chinatown and nearby historical sites, which made my morning walks quite enjoyable.

Rooms

5.0

My superior room was spacious and comfortable enough, but the air conditioning was ice cold, and I couldn't adjust it. I also experienced some cleanliness issues like worn-out carpets and a shower that lacked proper water pressure, which was disappointing.

Service

7.0

The hospitality I received was commendable, especially from Rosie at the front desk who assisted with my breakfast arrangement. However, despite the friendly demeanor from the staff, it couldn't compensate for the various service shortcomings I encountered.

Location

9.0

The hotel's location was impressive, nestled right in the heart of Chinatown, making it easy for me to explore local attractions on foot. It was also convenient to grab a taxi or use ride-hailing services, making my travels throughout Jakarta hassle-free.

Dining

8.0

Breakfast offered a lovely variety, including traditional Indonesian dishes. However, it would have been even better with a few more healthy options available alongside the tasty Indonesian menu I enjoyed.

Facilities

6.0

Although the gym was available 24 hours, I faced issues with the pool's cleanliness and the reliability of the elevators at peak times. Overall, the facilities need a little more attention to enhance the guest experience.

Rose

United States, December 2024

6.8/10

My stay at Novotel Jakarta Gajah Mada had its ups and downs. While I appreciated the friendly and helpful staff, my experience was somewhat marred by the coldness of the room and the need for better amenities. The location was convenient, but I think there are better options nearby.

Rooms

5.0

The room was clean, but it was very cold upon arrival, making it uncomfortable. The air conditioning seemed to be stuck at a low temperature, and the lack of hot water was disappointing. I had to request more pillows and slippers, which should have been provided initially.

Service

8.0

The staff was incredibly nice and accommodating. Mr. Handoko, who checked me in, was full of energy and a welcoming smile. However, the overall hotel service couldn't fully compensate for the shortcomings in the room.

Location

7.0

The hotel is situated in the bustling Chinatown, making it an excellent spot for exploring local attractions. Though it's in a high traffic area, be prepared for limited sidewalks due to construction, which was a bit inconvenient.

Dining

7.0

Breakfast offered a decent variety of delicious cuisines, but I wish there were even more options. The dining area felt a little cramped at times.

Facilities

6.0

I found the pool area pleasant, but some facilities need better maintenance. The elevators were often out of service, which was frustrating.

Gordon

United States, October 2024

7.2/10

My stay at Novotel Jakarta Gajah Mada was a mix of pleasant and disappointing experiences. While the location was great in the heart of Jakarta's bustling Chinatown and the staff were friendly and helpful, the service left much to be desired. I encountered issues with the lounge access, which allowed only two drinks-a policy I found quite restrictive compared to my experiences at other Novotel properties. Overall, I appreciated the hospitality, but I felt the management could improve on several fronts. 😔

Rooms

5.0

The rooms showed signs of wear and tear; the carpet had wet spots and the lighting was inadequate. Some amenities worked poorly, like the hair dryer which tripped the fuse box.

Service

5.0

The staff, particularly in the restaurant, were friendly and responsive. However, conflicts regarding lounge access were frustrating, and I felt my concerns were not properly addressed by management.

Location

8.0

Situated right in the middle of Jakarta's Chinatown, the location is perfect for accessing various attractions. However, walking around was a bit inconvenient due to ongoing construction.

Dining

7.0

Breakfast offered a variety of options, although some dishes needed improvement. The famous ice cream dessert was a highlight of my meal.

Facilities

5.0

While the hotel offered several facilities like room service and airport shuttle, the overall maintenance seemed lacking. The swimming pool appeared poorly maintained.